Just like a great sauce, Emotional Intelligence (EI) is built on a few essential ingredients. This post explores how EI—measured through the Emotional Competence Inventory—can enhance leadership, teamwork, and performance by combining self-awareness, empathy, and influence with role-specific strengths.

As IT teams grow more diverse and collaborative, technical skills alone aren’t enough. Success hinges on strong human dynamics—self-awareness, communication, and teamwork. This post explores key research findings and a practical training approach to help IT professionals strengthen relationships and improve performance.

The work we choose is often shaped more by circumstance than by childhood dreams. At 14, I didn’t set out to become a paperboy—I simply saw an opportunity and took it. But in that simple job, I discovered something lasting: the joy of serving others well. Sometimes, it’s not the role itself, but how we show up to it, that defines our path.

In honor of Dr. Martin Luther King Jr., this post offers a reflective tribute in the form of 52 intentional words—one for each week of the year—capturing the spirit of his leadership. Read them slowly, let them inspire, and allow them to shape the kind of leader you strive to be.